Environment
Cloud provider, account structure, and the main services involved.
Professional enquiries, project discussions, and support.
Primary contacts
- General enquiries: info@berniertech.com
- Sales and new engagements: sales@berniertech.com
- Technical support: support@berniertech.com
- Legal and terms: legal@berniertech.com
- Privacy requests: privacy@berniertech.com
Response expectations
- Typical response window: 24 to 48 hours
- Urgent technical or client-related issues are prioritized
- UK-based consultancy working remotely worldwide
What to include in your first message.
Objective
Cost reduction, security review, audit readiness, modernization, or another defined outcome.
Urgency
Any timelines driven by compliance, incidents, internal deadlines, or customer commitments.
Context
Current pain points, known constraints, and whether you need a one-off review or ongoing advisory support.